Help Page and FAQ for Read in 2 Languages

School Account

1. Click Sign Up in the navigation bar.
2. Select School at the top of the screen.
3. Fill in your details: full name, preferred email, school name
4. Read and agree to the Terms and Conditions.
5. Click Sign Up.
6. Check your email inbox for the temporary password.

Note: Your account comes with a 1-month free trial.

Personal User

1. Click Sign Up in the navigation bar.
2. Select Personal at the top of the screen.
3. Fill in your details: name, email, password, select languages.
4. After registration, you will receive an email to verify your email address. Confirm it to access the platform.

Note: Your account comes with a 1-month free trial with 4 books in your selected language.

1. Enter your email and password (or temporary password for School Accounts) on the login page.
2. Tip: Change your password for better security.
3. Optional: Check Remember me to stay logged in.

1. School Accounts: Navigate to Organisation → School Membership → Purchase Plan.
2. Personal Users: Navigate to Books → Complete Collection → Purchase Plan.
3. Fill in your payment details.
4. Click Pay and Subscribe.
5. Confirmation will appear on the screen.

1. School Accounts: Navigate to Organisation → Monthly or Annual tab → Have a promo code?.
2. Personal Users: Navigate to Books → Monthly or Annual tab → Have a promo code?.
3. Enter your code → Submit.
4. Click Purchase Plan → redirected to payment page.

1. School Accounts: Navigate to Organisation → School Membership → Manage Plan.
2. Personal Users: Navigate to Books → Complete Collection → Manage Plan.
3. Available actions: Cancel subscription, Edit payment method, Edit billing information, View invoice history.
4. To cancel: Click Cancel Subscription → confirm.
5. Optional: Leave feedback to help us improve Ri2L.

1. For Owners: Navigate to Organisation → Manage Classrooms → Create a classroom.
2. For Teachers: Navigate to Classrooms → Create a classroom.
3. Fill in class details, add co-teachers and students.
4. Click Submit.
5. You can now assign books and activities to students.

Tip: Step-by-step tutorials to help school owners and teachers navigate the platform are available.
For Owners: Organisation → Explore Dashboard
For Teachers: Classrooms → Take a Tour

1. For School Owners: Navigate to Organisation → Manage Classrooms → Enter.
2. For Teachers: Navigate to Classrooms → Enter.
3. Use filters to find monolingual or bilingual books.
4. Click Preview book to read or Assign book to add to the class.

Tip: Click on "Need Help?" when inside a Classroom to access a step-by-step tutorial.

• Q: Can I access the platform on multiple devices?

  A: Yes, your account can be accessed on different devices, including tablets and smartphones.

• Q: I didn’t receive my temporary password.

  A: Check your spam folder or reach out to contact@ri2l.org.

• Q: How do I add a co-teacher?

  A: In Manage Classroom, under co-teachers → add email.