Help Page and FAQ for Read in 2 Languages

Welcome to the Help Page for Read in 2 Languages! Here you'll find guidance and answers to frequently asked questions to help you make the most of our platform.

Frequently Asked Questions
How to create an Account

Personal User

  1. Click Sign Up in the navigation bar.
  2. Select Personal at the top of the screen.
  3. Fill in your details: name, email, password, select languages.
  4. After registration, you will receive an email to verify your email address. Confirm it to access the platform.

Note: Your account comes with a 1-month free trial.

Note: Your account comes with a 1-month free trial with 4 books in your selected language.

How to Log In for the First Time
  1. Enter your email and password (or temporary password for School Accounts) on the login page.
  2. Tip: Change your password for better security.
  3. Optional: Check Remember me to stay logged in.
How to Subscribe to a Plan
  1. Personal Users: Navigate to Books → Complete Collection → Purchase Plan.
  2. Fill in your payment details.
  3. Click Pay and Subscribe.
  4. Confirmation will appear on the screen.
How to Use a Promo Code
  1. Personal Users: Navigate to Books → Monthly or Annual tab → Have a promo code?
  2. Enter your code → Submit.
  3. Click Purchase Plan → redirected to payment page.
How to Manage Your Subscription
  1. Personal Users: Navigate to Books → Complete Collection → Manage Plan.
  2. Available actions: Cancel subscription, Edit payment method, Edit billing information, View invoice history.
  3. To cancel: Click Cancel Subscription → confirm.
  4. Optional: Leave feedback to help us improve Ri2L.
How to create a Classroom
  1. For Owners: Navigate to Organisation → Manage Classrooms → Create a classroom.
  2. For Teachers: Navigate to Classrooms → Create a classroom.
  3. Fill in class details, add co-teachers and students.
  4. Click Submit.
  5. You can now assign books and activities to students.

Tip: Step-by-step tutorial to help school owners and teachers navigate the platforms that are available.

For Owners: Organisation → Explore Dashboard

For Teachers: Classrooms → Take a Tour

How to Assign Books
  1. For School Owners: Navigate to Organisation → Manage Classrooms → Enter.
  2. For Teachers: Navigate to Classrooms → Enter.
  3. Use filters to find monolingual or bilingual books.
  4. Click Preview book to read or Assign book to add to the class.

Tip: Click on "Need Help?" when inside a Classroom to access a step-by-step tutorial.

Famiily Accounts
Independent Educator Accounts
School Accounts

For any other questions or assistance, please reach out to our support team at [email protected]. We're here to help!

CALEC Ri2L - Read in 2 Languages